Charger monitoring
Live status, availability, offline alerts and charging activity, with detailed dashboards.
Behind every charge, a platform that never sleeps.
The IKARUS backend system keeps operations smooth, with real-time monitoring and customer support for every charging service, plus maintenance, technical support and professional installation of home chargers.
- Real-time charger monitoring
- Billing and digital wallets
- 24/7 call centre
Key features
Operations, billing and support in one place.
Billing and wallets
Easy digital wallets, transaction history and support for payment questions.
Account assistance
Help for users to enrol, track and manage their accounts.
24/7 call centre
Experts on hand around the clock for any question or technical issue.
Supplied and installed by HERMA
Genuine IKARUS chargers, installed by HERMA engineers.
As IKARUS Electric’s technology partner, HERMA plans, supplies, installs and commissions every charger, then keeps it running with maintenance and technical support.
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